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Frequently Asked Questions

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Our secure facility, equipped with CCTV surveillance, provides peace of mind for all your parking needs.
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Ensuring the security of online payment procedures is crucial. Using well-known and trusted payment processors like Stripe, or major credit card companies can provide additional assurance. “NO 1 PARKING” follows these best practices, you can feel more confident in our online payment procedures. If you have any specific concerns or need more details, feel free to ask!

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To amend your bookings with “NO 1 PARKING LTD,” you can typically follow these steps:

  1. Log In to Your Account: Access your account on their website using your login credentials.
  1. Manage Bookings: Navigate to the “Manage Bookings” or similar section.
  2. Select Booking: Choose the booking you wish to amend.
  3. Make Changes: Follow the prompts to make the necessary changes, such as adjusting dates or times.
  4. Confirm Changes: Review and confirm the changes. You should receive a confirmation email with the updated details.

If you encounter any issues or need further assistance, you can contact our customer service team directly. They should be able to help you with any specific queries or adjustments you need to make.

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To make a complaint with “NO 1 PARKING LTD,” you can follow these general steps:

  1. Contact Customer Service: Reach out to our customer service team via phone, email and provide all relevant details about your complaint.
  1. Provide Details: Clearly explain the issue, including any booking references, dates, and specific concerns. The more detailed you are, the easier it will be  to address your complaint.
  2. Acknowledge Receipt: Ensure you receive an acknowledgment of your complaint. This confirms that your complaint has been received and is being processed.
  3. Investigation: The company will investigate your complaint. This may involve reviewing your booking details, speaking with staff, and examining any relevant documentation.
  4. Response: You should receive a response outlining the findings of the investigation and any actions they will take to resolve the issue.
  5. Follow-Up: If you are not satisfied with the response, you can request further review or escalate the complaint to a higher authority within the company.
Number 1 Parking offers secure, affordable parking with 24/7 support, convenient locations, and top-tier security for a hassle-free experience.

Services

  • Express set down and pickup point
  • Zone C - Valet parking

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